Store Policy
Customer Care
Mangus Products is committed to providing exceptional customer service! We want you to have a positive and enjoyable shopping experience with us. This policy outlines how we approach customer service and how you can reach us with any questions or concerns.
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Our Commitment
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We value your feedback: We listen attentively to your questions and concerns and strive to resolve them efficiently and fairly.
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We are knowledgeable: Our customer service representatives are well-trained on our products, policies, and procedures to assist you effectively.
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We are courteous and professional: We treat you with respect and courtesy throughout your interaction with us.
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We are responsive: We aim to respond to your inquiries promptly through your preferred method of contact.​
Contacting Us
We offer several ways for you to reach us:
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Email: Send us an email at mangusprocuctsllc@gmail.com and we'll get back to you within24 to 36 hours..
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Phone: Call during our operating hours. Monday thru Friday. 8:00 am To 5:00 pm. Central Time.
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Feedback & Complaints
We value your feedback, both positive and negative. It helps us improve our customer service and overall shopping experience. If you have a compliment or a complaint, please don't hesitate to contact us using any of the methods mentioned above.
Resolving Issues
If you are not satisfied with our initial response, you may request to speak with a supervisor. We will work diligently to find a solution that meets your needs.
By using our website and placing an order, you agree to the terms of this Customer Service Policy.
We are here to help! Thank you for choosing Mangus Products!
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Privacy & Safety
Mangus Products respects your privacy and is committed to protecting your personal information. This Privacy & Safety Policy explains what information we collect, how we use it, and how we keep it safe.
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Information We Collect:
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Order Information: We collect information you provide when placing an order, such as your name, billing and shipping address, email address, and payment information.
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Account Information: If you create an account, we may collect additional information like your username and password.
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How We Use Your Information:
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Process your orders: We use your information to fulfill your orders and provide customer service.
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Improve your experience: We use your information to personalize your shopping experience and recommend products you might be interested in.
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Send marketing communications: With your consent, we may use your information to send you marketing emails about new products, promotions, and other news. You can opt-out of receiving these communications at any time.​
Data Security:
We take data security seriously and implement various measures to protect your personal information:
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Secure servers: We store your information on secure servers with industry-standard security measures.
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Encrypted transmission: We use encryption technology to protect your information when it is transmitted over the internet.
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Limited access: Only authorized personnel have access to your personal information.
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We do not knowingly collect personal information from children under the age of 17. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it.
Changes to this Policy:
We may update this Privacy & Safety Policy from time to time. We will post any changes on our website.
Contact Us:
If you have any questions about this Privacy & Safety Policy, please contact us by email at Mangusproductsllc@gmail.com
Payment Methods
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Credit
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Debit Cards
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PAYPAL